How engagements start
- We start with a failure mode, not a strategy deck.
- We map one accountable owner per decision lane before proposing expansion.
- The first call produces a draft artifact within 48 hours — rough, specific, and designed to be argued with.
- We work with Legal, Risk, Product, and Ops together.
What changes in the first 10 days
- Scope lock: pick one high-cost workflow and define decision boundaries.
- Budget map: attach the work to an existing risk, ops, or compliance budget line.
- Proof plan: agree on 2–3 measurable outcomes (for example: escalation latency, reversal throughput, or control-closure time).
- Procurement packet: deliver a clear statement of work, owners, timeline, and review cadence.
Readiness check before kickoff
Before kickoff, we align on three foundations:
- Authority: one executive owner can authorize decisions and unblock teams.
- Budget: phase-one work is mapped to an existing ops/risk/compliance line item.
- Evidence: both teams agree to a short proof loop with explicit metrics.
If one foundation is still forming, we can start with a scoped advisory phase and set a clear checkpoint for expanding into implementation.
This work is most effective when
- Failure is already visible.
- Owners can be named.
- Reversal is an explicit goal.
- Teams are willing to test decisions in rehearsal, not just in slide decks.